Should you leave Just Eat? An honest answer for Stockport takeaways
Updated 16 September 2026 · 5 min read
The honest answer is usually no, not straight away. Leaving on Monday and hoping for the best tends to cost more than the commission did. Moving gradually works better.
When staying is the right call
- A large share of your orders come from people who had never heard of you
- You are new, or you have just changed hands, and need the footfall
- You cannot deliver yourself and rely on their riders
When it is worth reducing
- Most of your app orders are from the same regulars, week after week
- You have raised your menu prices on the app to cover commission
- You deliver with your own drivers anyway
A regular ordering weekly at £22 costs you roughly £160 a year in commission at 14%, and about £340 at 30%. Moving even a handful of regulars to direct ordering pays for a flat monthly fee several times over.
How to move people across
- Put a card or sticker in every bag with your direct ordering address
- Tell people at the counter. It works better than anything online.
- Match your prices. If direct ordering is cheaper for them, they will switch and stay.
- Keep the apps running while you build up. Turn them down, not off, once direct orders grow.
SK Feast is being built for exactly this: a Stockport marketplace with no commission and no customer service fees, funded by a flat £99 a month. We are signing up takeaways now, before launch.
Will I lose customers if I leave Just Eat?
Some browsing customers, yes. Regulars usually follow if you tell them where to order and keep prices the same.
How much notice do I need to give Just Eat?
It depends on your agreement. Check your contract for the notice period before you make any decisions.
What does SK Feast cost?
£99 a month, with no commission, no sign-up fee and no minimum term. Card processing is charged separately by the card provider, as it is everywhere.
Rates checked September 2026. Always confirm current rates with the app itself.
Keep what you earn on every order
SK Feast is a Stockport marketplace with no commission and no customer service fees. Join the waiting list and we’ll be in touch before we launch.
Join the waiting list